Frequently asked questions
Answers to the most frequently raised questions to help you out
Below you will find answers to the questions we get asked the most about. We have put them together to provide you with more information.
If you have a question that you cannot find the answer to, please contact the support desk.
General queries
Harshal Publications is reputed publishing house, noted for its informative books and periodicals that educate and enhance creative thinking in younger generation. Harshal Publications is more prominently known and recognized by its flagship publication SAFARI Magazine; which is available in both Gujarati and English language.
Harshal Publications welcomes letters from its readers. Please use the form on the Contact Us page to send in your query. In case if you are sending your letter by regular post, send it to the mailing address.
Please do not use the form to submit support requests. Instead visit the Customer Support page.
Yes. Many publications of Harshal Publications – including Safari Magazine are offered on an iOS app for iPhone and iPad. We also have an Android app for android phones and tablets. Additionally, our website is mobile optimized and compatible with most smart phones.
Please visit the Customer Support page for more information.
Subscription queries
Harshal Publications currently offers a choice of subscriptions for SAFARI magazine. You have a choice to purchase a combo of Print + Digital subscription, Digital subscription, or Print subscription. Visit the Shop and subscribe. You can even choose to Gift a subscription to someone. We’ll send an email to the recipient, announcing your gift.
We offer a choice of subscriptions to choose from. What access you get depends on the type of subscription that you have bought.
Print Subscription
This subscription gives you 12 issues of Safari Magazine along with the facility to receive the print edition at your doorstep. All issues when published will be sent via registered parcel or courier service.
Digital Subscription
This subscription allows you to access 12 issues of Safari Magazine on the official mobile app of Harshal Publications. The app is available for free download from Google Play Store (Android) and Apple App Store (iOS).
To manage your subscription online, log in to your account or use the Log In button located on our website. Once you are signed in, you can access My Account button to manage your subscription and other orders.
From your account you will be able to renew your subscription as well as manage other orders that you may have placed from our secured Online Shop.
If you would prefer to contact Customer Support directly for subscription or order related issues, use our Contact Us section to raise a support ticket.
To cancel your subscription, log in to your account or contact Customer Support from the Contact Us section.
Website and Digital Access
Access to all Digital resources – including Safari Magazine is available only via our mobile app. The mobile app is available for both iOS and Android. The app is free to download from Google Play Store and Apple App Store.
If you already have subscribed to the Digital edition of Safari magazine you would have been emailed a username and password. These are your access credentials which will work on the mobile app as well as the website.
Once you have successfully logged in; you will be taken to the library of magazines or books that you have access to. Click on each magazine cover to view the issues available to you, then click on the issue to view the additional resources for that issue.
If you are having trouble accessing any of the digital resources, do open a support ticket from Contact Us page.
Our site is designed to be fully supported by recent versions of Chrome, Safari, and Firefox, as well as Internet Explorer and Edge.
Moreover, the website is fully responsive and can be accessed from any smartphone, tablet or desktop.
You need to create an account with Harshal Publications to conveniently manage your subscription, your orders and your emailed newsletters. If you are a subscriber to Safari Magazine, you will need to create an account to access the iOS app on an iPad or iPhone or the Android edition on an Android device. If you have the Print + Digital or the Digital subscription to Safari Magazine, your Digital Library will be found in your account.
For technical questions about the website and/or the mobile app that are not answered here, please visit our Contact Us page. Please select “Technical Problem” to start raising a support ticket. Please do provide your platform and browser version for faster resolution to your problem.
Harshal Publication’s website is mobile optimized and can be viewed on most smartphones or tablets in a web browser.
Subscribers with a Print + Digital subscription or a Digital subscription can view their Digital Library on mobile devices by using the mobile app of Harshal Publications.
iPad or iPhone users can download the iOS app and access content on their Apple devices. Users will be prompted to login in the iOS app to access content. If you are a subscriber and wish to access your issues in the iOS app, login to your account using the email address associated with your subscription.
Subscribers using Android devices can download the Android edition from the Google Play store. If you are a subscriber and wish to access your issues in the Android edition, login to your account using the email address associated with your subscription.
Shipping and Delivery
Please allow up to two weeks for delivery of magazine issue or book orders.
Digital orders can be accessed on our mobile app with 24 hours of placing an order.
All orders of Print edition are properly packed and labeled before shipping. During monsoon we take extra precaution of adding a shrink-wrap to the packing.
All orders are shipped via registered post or courier service.
Please keep in mind that in India it takes roughly two weeks and for all International orders it takes two to four weeks from when you placed your order for shipments to reach you.
For those who have subscribed to the Print edition of Safari Magazine, we request them to check with your local post office first. There could be a delivery problem or delay.
If more than a five business days have passed since the estimated arrival date, please raise a support ticket from the Contact Us page so that we can assist you.
For technical questions about the website and/or the mobile app that are not answered here, please visit our Contact Us page. Please select “Technical Problem” to start raising a support ticket. Please do provide your platform and browser version for faster resolution to your problem.
Harshal Publication’s website is mobile optimized and can be viewed on most smartphones or tablets in a web browser.
Subscribers with a Print + Digital subscription or a Digital subscription can view their Digital Library on mobile devices by using the mobile app of Harshal Publications.
iPad or iPhone users can download the iOS app and access content on their Apple devices. Users will be prompted to login in the iOS app to access content. If you are a subscriber and wish to access your issues in the iOS app, login to your account using the email address associated with your subscription.
Subscribers using Android devices can download the Android edition from the Google Play store. If you are a subscriber and wish to access your issues in the Android edition, login to your account using the email address associated with your subscription.